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Hurricane Helen Updates

A Message to our Clients

During this difficult time, A Caring Alternative's care teams are here to offer support. If you have not heard from your provider or a member of your care team, we have been trying to reach you. Please contact the office location nearest you or call (828) 437-3000.

Open Offices

Morganton Office (Corporate)

P: (828) 437-3000

F: (828) 437-4999

Monday-Friday 8 a.m. - 5 p.m.

301 East Meeting Street, Suite 201

Morganton NC  28655

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ACTT Office

P: (828) 430-4388

Monday - Friday 8 a.m. to 5 p.m.

617 South Green Street, Suite 102

Morganton, NC  28655

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Hickory Office

P: (828) 475-0142

Monday - Friday 8 a.m. to 5 p.m.

785 Hwy 70 SW, Suite 300

Hickory, NC  28602

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Statesville Office

P: (828) 608-3389

Monday - Friday 8 a.m. to 5:00 p.m.

925 Thomas Street

Units #B & C

Statesville, NC 28677

Closed Offices

Asheville Office

P: (828) 475-0822

F: (828) 354-3330

Monday - Friday 8 a.m. to 5:00 p.m.

1550 Hendersonville Rd. 

Suites 104 & 106

Asheville, NC  28803

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Marion Office

P: (828) 652-5444

F: (828) 652-5837

Monday - Friday 8 a.m. to 5 p.m.

5623 U.S.221 

Glenwood, NC 28752 (Marion)

Resources

The statewide Peer Warmline is a phone line staffed by Peer Support Specialists who offer non-clinical support and resources to those in crisis. Peer Support Specialists (or “peers”) are people living in recovery with mental illness and/or substance use disorder who provide support to others who can benefit from their lived experience. Their unique expertise helps reduce stigma while strengthening overall engagement in care. North Carolina's Peer Warmline is available 24 hours a day, 7 days a week. 

  • Call 1-855-PEERS NC (855-733-7762) 24/7

  • Available to all North Carolinians

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Tune to 99.9 FM Kiss County for updates regarding Hurricane Helene relief.

For those in the Asheville area, visit https://ashevillerelief.com/ for a comprehensive list of resources, openings, volunteer opportunities and where to donate.

CALL 211 OR 1-888-892-1162 FOR RESCUE IN WNC // CALL 211 OR 1-888-892-1162 FOR RESCUE IN WNC

Partners Health Management 

Leigh Gantt, Member Engagement Specialist - Contact her for client needs at (980) 745-3447

Visit https://www.partnersbhm.org/hurricane-helene/ for up-to-date resources

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Vaya Health

https://www.vayahealth.com/helene-recovery/

Vaya’s Behavioral Health Crisis Line (1-800-849-6127) is available 24 hours a day, 7 days a week 

Vaya’s Member and Recipient Service Line (1-800-962-9003) is available Mon.-Sat., 7 a.m. – 6 p.m. â€‹â€‹

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